Τίτλος σε άλλη γλώσσα: “Performance measurement as a tool to enhance the Traditional own resources collection and to protect the EU financial interests” Postgraduate [Αγγλική] Ημερομηνία: 08-09-2019 [2019-09-08] Συγγραφέας: ΙΣΣΟΠΟΥΛΟΥ, ΙΟΥΛΙΑ Σχολή: Σχολή Κοινωνικών Επιστημών Τμήμα: Διοίκηση Επιχειρήσεων (MBA) Περίληψη (Abstract): Abstract The dissertation aims to describe performance measurement as a tool to enhance the collection of the European Union's own resources and to ensure the protection of its financial interests. In order to achieve this objective, it was considered necessary to define the measurement of performance and the choice of how to do it. The "measurement of performance focused on results"was selecte...

Τίτλος σε άλλη γλώσσα: Development of a composite performance metric for airport Air Traffic Control units, based on Key Performance Indicators (KPIs). Case study of Greek Airport Air Traffic Control units. [Αγγλική] Ημερομηνία: 08-09-2019 [2019-09-08] Συγγραφέας: ΚΟΥΡΔΟΥΜΠΑΣ, ΣΤΑΜΑΤΙΟΣ Σχολή: Σχολή Κοινωνικών Επιστημών Τμήμα: Διοίκηση Επιχειρήσεων (MBA) Περίληψη (Abstract): Greek Regional Airports Air Traffic Control (ATC) units reach peak operations during summer season, handling thousands of flights safely and expeditiously, but also struggling to manage increased demand, staffing problems, inadequate capacity and increased delays. However, the global and European concept of air navigation has become performanceoriented, aiming to drastically reduce delays by i...