Τίτλος σε άλλη γλώσσα: Customer Satisfaction of Telecom Operators in Greece towards innovative e-services provided. [Αγγλική] Ημερομηνία: 09-09-2018 [2018-09-09] Συγγραφέας: Kritselis, Andreas Σχολή: Σχολή Κοινωνικών Επιστημών Τμήμα: Διοίκηση Επιχειρήσεων (MBA) Περίληψη (Abstract): In today's highly complex and highly competitive business environment, it has become imperative for businesses to achieve high customer satisfaction for their long-term sustainable survival and growth. Just as in companies in other business sectors, so in the telecommunications industry, building customer relationships is seen as the most important means of achieving it. The purpose of this disser...