Ημερομηνία: 08-09-2018 [2018-09-08] Συγγραφέας: STAVROULA, CHARITOU Σχολή: Σχολή Κοινωνικών Επιστημών Τμήμα: Διοίκηση Επιχειρήσεων (MBA) Περίληψη (Abstract): People use smart appliances and furthermore applications installed in smartphones or tablets. Their wide use leads also in the need of creating means that can be easily used through smart devices to make life easier. There are a lot of different types of applications, such as gaming, utility, social , travel e.t.c. In this work customer satisfaction is examined in terms of experience and loyalty ...