Τίτλος σε άλλη γλώσσα: The use of information systems in telecommunication industry. The case of OTE. [Αγγλική] Ημερομηνία: 08-09-2019 [2019-09-08] Συγγραφέας: Διαμαντοπούλου, Αθανασία Σχολή: Σχολή Κοινωνικών Επιστημών Τμήμα: Διοίκηση Επιχειρήσεων (MBA) Περίληψη (Abstract): The changes in the external environment, as the rise of digital technologies, the growth, the globalization, the shifting demographics, the economic instability and the competitive pressures have changed the ways we work rapidly the last decades. All these have increased the competition among companies, who are trying to combine reduction of operational costs with adequate satisfaction of custome...