Τίτλος σε άλλη γλώσσα: Lawyer’s level of service: The perception between clients and lawyers [Αγγλική] Ημερομηνία: 02-09-2017 [2017-09-02] Συγγραφέας: Μάκκα, Ευαγγελία Σχολή: Σχολή Κοινωνικών Επιστημών Τμήμα: Διοίκηση Επιχειρήσεων (MBA) Περίληψη (Abstract): The aim of the current research is to investigate the perception between lawyers and clients concerning quality legal services provided. The research was held in Lamia City and the lawyers were members of the Lamia Bar Association. Two identical modified SERVQUAL questionnaires, with fifteen questions each, were administered to both lawyers and clients, who were asked to score, in a seven- point L...