Τίτλος σε άλλη γλώσσα: Job Satisfaction in the Service Industry: The case of Greek Call Centers [Αγγλική] Ημερομηνία: 08-09-2018 [2018-09-08] Συγγραφέας: Karizi, Angeliki Σχολή: Σχολή Κοινωνικών Επιστημών Τμήμα: Διοίκηση Επιχειρήσεων (MBA) Περίληψη (Abstract): The scope of this dissertation is dual: firstly, to explore job satisfaction level in the service industry and specifically in the sector of the Greek Call Centers and secondly, to analyze the main factors that affect those levels. This study aims to investigate the degree of job satisfaction for Call Center staff and explore those key factors which mainly affect the outcome. The positivism resea...