A Study of Procurement as a Service (PaaS): A Strategic Shift in Supply Chain Management

  1. MSc thesis
  2. ΛΑΜΠΡΙΝΗ ΓΙΑΛΑΜΑ
  3. Διοίκηση Εφοδιαστικής Αλυσίδας (ΔΕΑ)
  4. 19 July 2025
  5. Αγγλικά
  6. 61
  7. Despoudi Styliani
  8. Logistics, Supply chain Management, Procurement, Sourcing, Global Sourcing, Construction, Global Sourcing Platforms.
  9. SUPPLY CHAIN MANAGEMENT / SCM07
  10. 2
  11. 2
  12. 19
    • The dissertation explores the emerging concept of "Procurement as a Service" (PaaS), which represents a significant shift in the way organizations approach sourcing, procurement, and supply chain management. As organizations face increasing pressures to innovate and improve efficiency, PaaS offers a flexible, scalable model that leverages external expertise, technology, and outsourcing to optimize procurement processes. This dissertation aims to investigate how PaaS contributes to cost savings, supplier relationship management, risk mitigation, and operational efficiency within modern supply chains. By examining case studies, best practices, and current trends in the adoption of PaaS, the research will highlight the potential benefits and challenges of transitioning from traditional procurement models to a service-based approach.

      The literature review will cover key theories and frameworks related to procurement, outsourcing, and supply chain management, with a focus on the evolution of procurement functions in the digital age. Few studies have provided an in-depth analysis of the PaaS model specifically. The review will address the intersection of procurement technology (e.g., e-procurement platforms, AI-driven decision-making) and service models, as well as the strategic implications for organizations embracing PaaS.

      Research on PaaS is relatively limited compared to traditional procurement outsourcing, but recent studies suggest that PaaS offers businesses the ability to tap into specialized expertise and advanced technologies. For instance, Monczka et al. (2015) emphasize the need for organizations to evolve from traditional transactional procurement models to more strategic, collaborative models. As firms seek cost reduction, agility, and speed, PaaS offers a solution that aligns with these goals by providing customized procurement solutions tailored to specific industry needs.

      This dissertation will provide valuable insights into how PaaS can be strategically leveraged to enhance procurement efficiency and contribute to the long-term success of businesses operating in complex global supply chains.

  13. Hellenic Open University
  14. Attribution-NonCommercial-NoDerivatives 4.0 Διεθνές